Please note that our customer services hours vary over the Christmas and New Year period. Please see the new times below:

Closed between 24th –27th Dec and 31st Dec – 2nd Jan

Available over email only between 28th – 30th Dec.

We aim to get back to you as soon as possible. We’d also like to take the opportunity to wish you a very Merry Christmas and Happy New Year!


Contact our Mugler Fragrances Customer Service team

Monday to Friday  9.00am – 5.30pm (excluding bank holidays).

 01279 774 240


Please note, emails are responded to within 48 hours (working week only).



• Help you place your order
• Order modification
Order tracking
• Comment or complaint about your last order
• Question about the website
• Question on an Online promotion or offer
• Subscribe or unsubscribe from the newsletter
• Returns policy






Contact our Customer Relations team for






 020 7307 6700


Please note, emails are responded to within 48 hours (working week only).

• Product information
• The Circle
General brand information






Contact our Mugler Fashion Customer Service team





Please state the purpose of your request as well as your complete personal information (first name, last name, address, phone number) so we can contact you as quickly as possible.





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Have you recently purchased a Thierry Mugler Parfums product?
Find the unique code located inside each Thierry Mugler Parfums product box. This code consists of 11 characters. Make sure you do not mistake a 5 (five) for an S, or a 0 (zero) for a D.

Are you a Circle member but have not yet created your online space?

A personal code is included with each mailing that we send you. This code replaces the unique code you used when you registered. It is very simple to use: just enter your personal code into the unique code field found on the Circle homepage. Should you have any questions, please feel free to contact our Customer Service Department by email at, or by phone at 01279 774 240 from Monday – Friday from 9.30am – 5.30pm.

Did you refill your bottle at The Source? Did the product you purchased not come with a unique code?

Keep your original receipt and send it to us by mail at the below mailing address, accompanied by a filled-out Circle card, which you may download and print by following the link below. You will receive a message from the Circle containing your personal code, which will allow you to create your online space.

Parfums Thierry Mugler
10 Cavendish Place
London W1G 9DN

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Need more information?

Contact our Customer Service Department by email at, or by phone at 01279 774 240 from Monday – Friday from 9.30am – 5.30pm.

*Excludes make-up, the Mirror Mirror Collection, accessories, jewelry, and leather goods.

Discover the advantages of the Circle

Since Angel was first created and launched in 1992, The Circle has fostered privileged relationships with the brand's loyal customers. It has helped write the first chapter in a story that is constantly being reinvented while remaining dedicated to its core values:

  • Closeness and sharing

    Your opinion is valuable to us. This is why we have designed The Circle to be a unique space where we can listen to your comments about our perfumes, advertising campaigns…, so we can always help you go above and beyond your expectations!

  • Generosity

    Your loyalty is rewarded with:

    • - Trial Sizes of our perfumes
    • - Celestial Treat of £25 towards your next £100 order on, earned by shopping at our online boutique.
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