Shopping | Tracking Your Order
You will receive a confirmation e-mail from Thierry Mugler after your order is received. If you do not receive this e-mail within 24 hours please contact our Consumer Service Team.
Your order will take up to 7 business days to arrive.
You will receive an e-mail when your order has been shipped containing tracking information for your package. If you have registered an account, you can track the status of your order from your own personal area by clicking on ‘Order Information’ in the ‘My Account’ section. You can also view your past purchases by clicking on ‘Order History.’ The order history also enables you to shop from a previous order for faster service.
If you wish to cancel or change your order before it has been shipped, please contact our Customer Service Team on 01279 774240 or by e-mail on firstname.lastname@example.org.
Please note that as we generally dispatch orders within 1-2 days, it may not be possible to cancel prior to dispatch. In this instance you would have to return your order once received in accordance with our Return Policy.