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Returns | How to Return Your Order


 

If for any reason you are not entirely satisfied, you may return any item in its original condition for a full refund or a replacement order within 30 days from receipt, in accordance with the regulations governing distance sales. If the product(s) received does not comply with your order or if the content of the parcel has been damaged, please return the product(s) accompanied by the Return Form. If you wish to replace your order, you will be refunded the cost of standard return shipment. If you would rather have a full refund, we will refund your total order and the cost of return shipment. Credit for returns will automatically be issued to the original method of payment. For prompt service, items should be returned in the same box as used for delivery. 

 

For a return please send your products with your Return Form to:

 

Thierry Mugler (Returns Department)

WESTEX LTD (E COMMERCE)

UNIT 1, TEMPLE HOUSE

RIVERWAY

HARLOW

ESSEX

CM20 2EY

For the return of an order with a faulty texture/fragrance/allergy, please notify us immediately by calling our Thierry Mugler Customer Service Team on 01279 774240 or by e-mail at customer.relations@muglerstore.co.uk.

 

Love it or return it

**If you wish to return the fragrance it must be returned within 30 days from the date of purchase. The packaging must be in it’s orignal condition and should not be opened. To return the product please complete and enclose the returns form with the fragrance and post to : Westex Ltd (E commerce), Unit 1, Temple House, Riverway, Harlow, Essex, CM20 2EY. Please note that return costs won’t be reimbursed

 

 

 
 

 

 

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