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Privacy & Security | Our Cookies Policy


Website Cookies

Cookies are alphanumeric identifiers that we transfer to your hard drive through your web browser to enable our systems to recognise your browser and to offer you services.

We use cookies in order to remember your preferences, to give you a better user experience and to improve our website by providing content that’s more accurately suited to your needs.

We use cookies in order to:

- Identify you when you log on to our website. 

- Determine your browser settings, such as the type of browser you use and the plug-ins you have installed. 

- Remember your shopping bag and shopping options. 

- Remember the products you view and buy in our shop so we can provide you with better suggestions. We do not collect personal data as part of this activity. We collect statistical data so we can optimise our site.

Some cookies last until you close your browser, others are stored for longer. Our maximum cookie lifetime is 6 months.

The 'Help' menu in the toolbar of most browsers tells you how to reject new cookies, get alerts when you receive new ones, or disable all cookies. Most browsers automatically accept cookies by default. However, you can prevent cookies from being stored on your computer or device by setting your browser to reject cookies. Some browsers provide a mode where cookies are always deleted after a visit. The procedure for handling cookies in your browser is set out in Section 6 of our Legal Notices.

You can also choose to disable or delete similar data used by your navigator's ancillary software, such as Flash cookies, by changing the settings of such software or by visiting the software publisher's website.

When visiting Mugler.com you may notice content from other websites, for example a video from YouTube or a store locator map from Google. We also provide you the opportunity to share information with others, using social networks such as Facebook. Thierry Mugler does not control cookies from third-party websites and we suggest you check these websites for more information about the cookies they use and how to manage them.

Please bear in mind that if you set your browser to reject cookies, you will not be able to make purchases or use certain essential features of our website, such as storing items in your shopping bag or receiving personalised suggestions.

You can learn more about cookies in general and how to manage them by visiting the following address: www.aboutcookies.org  

 

Cookies used on Mugler.com

See below for a list of the main cookies used by Mugler.com and what each is used for:

 

Cookie Name

What we use them for

Lifetime

Session cookie

These cookies are used to support customers' navigation on the website and do not store any personal information.

They ensure certain basic functionalities work properly, like logging in, browsing and adding items to the shopping bag.

Their lifetime is limited to the user's browsing session and they are not stored after the browser is closed.

 

One Session

Legacy Session cookie

Session https

Customer using Guest Checkout ("Anonymous Customers") tracking

This cookie remembers the preferences of a visitor using the Guest Checkout.

Lifetime

Analytics cookie

Our business partner Coremetrics uses analytics software to analyse certain data about visitors such as traffic to the Mugler.com website, browser usage, new visitor numbers, marketing activity and orders placed. This information helps us improve our website, the user's shopping experience and our marketing campaigns.

 

The data stored by these cookies can be seen only by the relevant teams at Thierry Mugler and Coremetrics and no confidential information is recorded.

Lifetime

Source Code cookie

This cookie helps us recognise if a visitor browsing the Mugler.com website came from a specific marketing campaign, so we can display the relevant campaign offer.

24 hours

Customer cookie (Remember me)

If a visitor selects the Remember Me option when logging on to Mugler.com, this cookie remembers the email address used. The website will show that email address in the login email address field on subsequent visits by the same visitor from the same device.

Lifetime

Auto open category

This cookie helps us recognise a visitor so we can display the Special Offer mega-menu only once per session.

One Session

Layout Controller

This cookie helps us recognise which browser a visitor is using so we can display an optimised Mugler.com website layout.

One Session

Google Affiliate Networks
Cheetah Mail
Double-Click/Kenshoo
Affiliates Come and Stay
Lengow

Mugler.com also allows external partner companies to deploy cookies to deliver targeted advertising. These are used to help us and our advertisers see which advertisements visitors click on and interact with. Each individual advertiser uses its own tracking cookies and the data taken is not interchangeable. No confidential information is recorded.

30 days
30 days
Session
3 years/90 days
One Session
30 days

Share Tools

Where  Mugler.com uses the opportunity to ‘share’ content with friends through social networks - such as Facebook, you may be sent cookies from these websites. Thierry Mugler does not control the dissemination of these cookies and we suggest you check the third-party websites for more information about their cookies.

Facebook privacy policy:
http://www.facebook.com/policy.php
YouTube privacy policy:
http://www.google.co.uk/intl/en/policies/privacy/

 

 

 

Security | Legal Notice 

Cookies 

 

We (Thierry Mugler) wish to place a cookie on your computer. A cookie does not allow us to identify you. It records general information about your computer's navigation on our site (the pages you have visited, the date and time of visit, etc.) that we can read during your subsequent visits. This means that it retains information that you have provided so you don't need to fill in the form again next time you visit our website. 

You are reminded that you can block cookies by disabling them in your browser as follows: 

 

For Chrome:

  1. Select the icon for the Chrome menu
  2. Select Settings
  3. At the bottom of the page, select Show advanced settings
  4. In the Privacy section, click the Content settings button
  5. Select Allow local data to be set or Block sites from setting any data
  6. Click OK

 

For Mozilla Firefox:

1.    Click on the menu button and select Options

2.    Select the Privacy tab

3.    In the History field, set 'Firefox will:' to Use custom settings for history

4.    Check the Accept cookies from sites to enable cookies, or uncheck it to disable them (If you are troubleshooting problems with cookies, make sure Accept third party cookies is not set to Never. For more information see (Disable third-party cookies in Firefox to stop some types of tracking by advertisers.)

 

For Microsoft Internet Explorer:

  1. Click on Tools, then on Internet Options
  2. Click the Privacy tab, and then, under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click OK 

 

For Opera 6.0 and later: 

  1. Click on the Menu button and select Preferences 
  2. Select Advanced, then Cookies
  3. Then select the options you require

 

To access this content connect to the Circle!

Have you recently purchased a Thierry Mugler Parfums product?
Find the unique code located inside each Thierry Mugler Parfums product box. This code consists of 11 characters. Make sure you do not mistake a 5 (five) for an S, or a 0 (zero) for a D.

Are you a Circle member but have not yet created your online space?

A personal code is included with each mailing that we send you. This code replaces the unique code you used when you registered. It is very simple to use: just enter your personal code into the unique code field found on the Circle homepage. Should you have any questions, please feel free to contact our Customer Service Department by email at customer.relations@mugler.co.uk, or by phone at 01279 774 240 from Monday – Friday from 9.30am – 5.30pm.

Did you refill your bottle at The Source? Did the product you purchased not come with a unique code?

Keep your original receipt and send it to us by mail at the below mailing address, accompanied by a filled-out Circle card, which you may download and print by following the link below. You will receive a message from the Circle containing your personal code, which will allow you to create your online space.

Parfums Thierry Mugler
10 Cavendish Place
London W1G 9DN

Download the Circle card

Note: Once your space has been created a special Source section will allow you to register your refills with ease.

Are you about to place your first order through our online boutique?

Register for the Circle when placing your order.

Need more information?

Contact our Customer Service Department by email at customer.relations@mugler.co.uk, or by phone at 01279 774 240 from Monday – Friday from 9.30am – 5.30pm.

*Excludes make-up, the Mirror Mirror Collection, accessories, jewelry, and leather goods.

Discover the advantages of the Circle

Since Angel was first created and launched in 1992, The Circle has fostered privileged relationships with the brand's loyal customers. It has helped write the first chapter in a story that is constantly being reinvented while remaining dedicated to its core values:

  • Closeness and sharing

    Your opinion is valuable to us. This is why we have designed The Circle to be a unique space where we can listen to your comments about our perfumes, advertising campaigns…, so we can always help you go above and beyond your expectations!

  • Generosity

    Your loyalty is rewarded with:

    • - Trial Sizes of our perfumes
    • - Celestial Treat of £25 towards your next £100 order on mugler.com, earned by shopping at our online boutique.
  • Exclusivity

    You are an essential part of our story! Discover our fragrances before anybody else and access exclusive events.
    You'll always be the first to know...

The Circle, designed and created just for you…

How to register